It can be a luxury to have on your staff an IT technologist who has intimate knowledge of your business, your network and your needs. However, few professionals are experts in all IT areas. Those who have the requisite skills don’t come cheap. No individual can be available 24×7 either. For many businesses, outsourcing is a better solution.
With managed services, or outsourced IT services, traditionally we provide our clients the manpower and expertise to carry out specific tasks, acting as an extension of their business, and complementing the in-house resource. This is done by basing staff onsite, by bringing in people when needed, or by providing support remotely.
Let’s weigh the benefits of both. It can help you determine which option, or even a combination of the two, is best to serve your business.