Medical IT Support Services

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You Manage the Medicine. We Take on the Technology.

Medical IT Support
Whether you’re running a single-doctor office, or you’re a hospital or clinic administrator, you’re tethered to technology. K&A Tech Services’ medical IT support helps manage your practice, provide access to research, improve collaborative medicine, streamline communication with your patients, and much more. Keeping that technology up and running 24×7 is challenging in the medical IT support field. Medical providers don’t always have the resources to own their infrastructure and keep it operating at peak performance every minute of every day. Our outsourced IT services help medical and healthcare providers keep their resources in tip-top shape.

We help medical practices reduce the cost of buying and managing technology, from strategic planning to full outsourced management.

Benefits of Our Medical IT Support Services

  • Meet current HIPAA regulations
  • Provide frequent reports
  • Disaster recovery
  • Manage software updates
  • Firewall installation & management
  • Government regulations compliance
  • Cloud computing
  • Operational applications at all times
  • Increased security & protection
  • Reduced time spent on IT
  • Help desk & onsite support
  • Email encryption
  • Prevent system failures

Medical IT Support Challenges

IN-HOUSE VS OUTSOURCED IT

Patient Satisfaction

Today, your patients expect to interact with you anywhere and at any time. Increasingly, they don’t want to call you to handle routine things. Instead, they prefer to check test results, make appointments and find information online. K&A Tech Services helps you keep that connection solid with your patients.

Compliance

K&A Tech Services knows that regulations constantly change, and it’s imperative that all your technology is continually monitored and upgraded to ensure they meet the most current rules. That applies to how your applications store data, how your storage protects it, and how your networks transmit it.

Costs

You face three costs. First is the capital cost of owning and licensing technology. Second is the operational cost of keeping that technology smoothly running. Third are the costs you incur when you fall out of compliance. With K&A Tech Services, we make sure you have complete control of those costs.

Performance & Integration

At K&A Tech Services, we are diligent about your equipment and software running perfectly and being perfectly integrated with each other. From practice management systems to your EMR, from imaging systems to cardiac testing systems, and from voice systems to virtual desktops.

Security

Nowhere does a data breach or data loss – whether by hacker or natural disaster – have as dire a consequence as it does in medicine. K&A Tech Services recognizes that it’s vital you have a tested, fail-proof backup, restore and disaster recovery strategy in place.

Applications
We Support

  • Advantx/Source Medical
  • Allscripts
  • AOD Health Care Solutions
  • Citrix
  • Epic
  • Exchange
  • InterSystems
  • McKesson
  • Meditech
  • Misys
  • SharePoint/EDM
  • Siemens

Are you ready to reduce your costs and improve productivity?

ORDER YOUR IT ASSESSMENT TODAY